State Farm® Insurance Agent Houston Richards
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Chris Diegel
July 3, 2025
"Ashley is the best! It’s about the only place I feel like a valued customer. Whenever I call I’m always helped with a smile even though it’s 430 on July 3rd. Got my truck insured just in time for the parade) Happy 4th State Farm!"
Aaron Phipps
June 27, 2025
"Been with them for years best insurance agency I could ever ask for!!"
Dru Brown
June 25, 2025
"Jessica was great to work with. I've only been with State Farm for about 3 months, but she always answers my questions and gets the job done!"
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Kendra Farris
June 18, 2025
"Kaylie was very pleasant to talk to!"
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Ellen Walls
June 16, 2025
"Avion was very helpful!!! He got my problem solved quickly."
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Donald Blakeman
June 16, 2025
"Houston Richards and the staff are always helpful and courteous."
"Thank you for the kind words and positive review! We are thankful for your support and trust. We appreciate you! "
r shep
June 11, 2025
"Avion is excellent. You should give her a raise."
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Kevin Hooey
June 11, 2025
"I love State Farm!!!!! Saved so much money!!! and Easy to work with...Highly Recommend!"
Rilley Hogan
June 8, 2025
"Jessica was a great help and got me what i needed it when i needed it i am great full for her help"
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Janet Trober
June 5, 2025
"Spoke to Colbi, very knowledgeable and kind."
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
larry heatwole
June 4, 2025
"Very Good experience with Colbi. I would recommend Houston Richard's office."
"Larry, thank you for the kind review. We appreciate you and your recommendation! "
Michael A “Mike” Barelli
June 4, 2025
"Good fast response to questions"
"Thank you for the 5 star review and trusting us with your insurance needs Michael!"
isabel chairez
June 3, 2025
"If you are looking for someone who needs a quote and some good insurance advice Houston and his team are the way to go! All so friendly, kind, and trustworthy! so go get your quote now duh !!!"
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Kaylee Lytle
May 22, 2025
"Houston and his team have always been accommodating, helpful, and knowledgeable in taking care of their clients. Speaking with Julie about my policy details was more than easy and understandable, I appreciate her knowledge and willingness to be personal to better explain insurance nitty gritty details."
"Hi Kaylee, Thank you so much for taking the time to leave such a thoughtful review! We truly appreciate your kind words about Houston, Julie, and our entire team. It’s wonderful to hear that you found our service accommodating and that Julie was able to make your policy details easy to understand. At Houston Richards State Farm, we strive to provide personalized service and ensure our clients feel informed and supported. Your feedback motivates us to continue delivering the best experience possible. If you have any more questions or need assistance in the future, please don’t hesitate to reach out. We’re here to help!"
Crystal
May 21, 2025
"Couldn't ask for a better insurance team!!"
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Isaac J
May 15, 2025
"Been with this agent and his team for a few years now and have yet to think of something to complain about. They're always responsive, seem pretty transparent, and we haven't had issues with processing claims. I'd recommend them for home or auto insurance for sure."
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Chris Hanes
May 9, 2025
"Working with Kaylie and the Houston Richards team has been amazing. They are consumate professionals. They are very responsive, accomodating and knowledgeable. I recommend Houston Richards State Farm for all of your coverage needs."
"Thank you for your 5-star review, Chris! My State Farm team and I are happy to be your good neighbor, and I am so glad to hear that you had a great experience working with Kaylie!"
Jessica Crosby
May 8, 2025
"Everyone at this office is so friendly and helpful! Highly recommend!"
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Charlis Fowlkes
May 8, 2025
"Helpful"
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Kelly Sisk
May 8, 2025
"Thank you for the help today! Always friendly and ready to help¡ Very much appreciated!"
"Hi Kelly! We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Jerry Lynch
April 30, 2025
"Kolbi helped me with my issue thanks"
"Thank you for the review, Jerry! So glad to hear that our customer service is great, and Colbi was able to help you! We appreciate you!"
Jillian
April 30, 2025
"Thank you Kaylie for helping me today!"
"Hi Jillian, Thank you for your fantastic review! We’re so glad to hear that Kaylie was able to assist you. She truly enjoys helping our customers, and your appreciation means a lot to us. If you need anything else in the future, feel free to reach out!"
Deja Parde
April 29, 2025
"Kaylie was so helpful when I called for assistance. She is very knowledgeable and happy to assist with my questions. Thank you Kaylie!"
"Thank you so much for your wonderful review! We're thrilled to hear that Kaylie was able to assist you and provide the support you needed. Our team takes pride in delivering excellent service, and your kind words will surely motivate Kaylie and the rest of us to keep up the good work. If you have any more questions or need further assistance in the future, don’t hesitate to reach out!"
Trish Wuerfele
April 11, 2025
"I highly recommend Houston Richards he has the best rates on all insurance. His staff is amazing, Julie is EGGcellent to work with always very patient with my emails of questions!"
"Trish, thank you for you very kind review. We sure think Julie is EGGcellent too ;) We appreciate you very much!"
Richard Stewart
April 9, 2025
"I have always had a great experience with the help I get from Colbi she's always polite always answers the phone with an awesome attitude makes me feel very important and has always been a great help with my need(s)"
"Richard, Thank you so much for taking the time to share your positive experience! We're thrilled to hear that Colbi has consistently provided you with excellent service and support. Your kind words motivate us to continue delivering the best experience possible. If you need anything else, please don't hesitate to reach out!"