State Farm® Insurance Agent Houston Richards
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Rilley Hogan
June 8, 2025
5
out of
5
rating by Rilley Hogan
"Jessica was a great help and got me what i needed it when i needed it i am great full for her help"
Janet Trober
June 5, 2025
5
out of
5
rating by Janet Trober
"Spoke to Colbi, very knowledgeable and kind."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
larry heatwole
June 4, 2025
5
out of
5
rating by larry heatwole
"Very Good experience with Colbi. I would recommend Houston Richard's office."
We responded:
"Larry, thank you for the kind review. We appreciate you and your recommendation! "
Michael A “Mike” Barelli
June 4, 2025
5
out of
5
rating by Michael A “Mike” Barelli
"Good fast response to questions"
We responded:
"Thank you for the 5 star review and trusting us with your insurance needs Michael!"
isabel chairez
June 3, 2025
5
out of
5
rating by isabel chairez
"If you are looking for someone who needs a quote and some good insurance advice Houston and his team are the way to go! All so friendly, kind, and trustworthy! so go get your quote now duh !!!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Kaylee Lytle
May 22, 2025
5
out of
5
rating by Kaylee Lytle
"Houston and his team have always been accommodating, helpful, and knowledgeable in taking care of their clients. Speaking with Julie about my policy details was more than easy and understandable, I appreciate her knowledge and willingness to be personal to better explain insurance nitty gritty details."
We responded:
"Hi Kaylee, Thank you so much for taking the time to leave such a thoughtful review! We truly appreciate your kind words about Houston, Julie, and our entire team. It’s wonderful to hear that you found our service accommodating and that Julie was able to make your policy details easy to understand. At Houston Richards State Farm, we strive to provide personalized service and ensure our clients feel informed and supported. Your feedback motivates us to continue delivering the best experience possible. If you have any more questions or need assistance in the future, please don’t hesitate to reach out. We’re here to help!"
Crystal
May 21, 2025
5
out of
5
rating by Crystal
"Couldn't ask for a better insurance team!!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Isaac J
May 15, 2025
5
out of
5
rating by Isaac J
"Been with this agent and his team for a few years now and have yet to think of something to complain about. They're always responsive, seem pretty transparent, and we haven't had issues with processing claims. I'd recommend them for home or auto insurance for sure."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Chris Hanes
May 9, 2025
5
out of
5
rating by Chris Hanes
"Working with Kaylie and the Houston Richards team has been amazing. They are consumate professionals. They are very responsive, accomodating and knowledgeable. I recommend Houston Richards State Farm for all of your coverage needs."
We responded:
"Thank you for your 5-star review, Chris! My State Farm team and I are happy to be your good neighbor, and I am so glad to hear that you had a great experience working with Kaylie!"
Jessica Crosby
May 8, 2025
5
out of
5
rating by Jessica Crosby
"Everyone at this office is so friendly and helpful! Highly recommend!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Charlis Fowlkes
May 8, 2025
5
out of
5
rating by Charlis Fowlkes
"Helpful"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Kelly Sisk
May 8, 2025
5
out of
5
rating by Kelly Sisk
"Thank you for the help today! Always friendly and ready to help¡ Very much appreciated!"
We responded:
"Hi Kelly! We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Jerry Lynch
April 30, 2025
5
out of
5
rating by Jerry Lynch
"Kolbi helped me with my issue thanks"
We responded:
"Thank you for the review, Jerry! So glad to hear that our customer service is great, and Colbi was able to help you! We appreciate you!"
Jillian
April 30, 2025
5
out of
5
rating by Jillian
"Thank you Kaylie for helping me today!"
We responded:
"Hi Jillian, Thank you for your fantastic review! We’re so glad to hear that Kaylie was able to assist you. She truly enjoys helping our customers, and your appreciation means a lot to us. If you need anything else in the future, feel free to reach out!"
Deja Parde
April 29, 2025
5
out of
5
rating by Deja Parde
"Kaylie was so helpful when I called for assistance. She is very knowledgeable and happy to assist with my questions. Thank you Kaylie!"
We responded:
"Thank you so much for your wonderful review! We're thrilled to hear that Kaylie was able to assist you and provide the support you needed. Our team takes pride in delivering excellent service, and your kind words will surely motivate Kaylie and the rest of us to keep up the good work. If you have any more questions or need further assistance in the future, don’t hesitate to reach out!"
Trish Wuerfele
April 11, 2025
5
out of
5
rating by Trish Wuerfele
"I highly recommend Houston Richards he has the best rates on all insurance. His staff is amazing, Julie is EGGcellent to work with always very patient with my emails of questions!"
We responded:
"Trish, thank you for you very kind review. We sure think Julie is EGGcellent too ;) We appreciate you very much!"
Richard Stewart
April 9, 2025
5
out of
5
rating by Richard Stewart
"I have always had a great experience with the help I get from Colbi she's always polite always answers the phone with an awesome attitude makes me feel very important and has always been a great help with my need(s)"
We responded:
"Richard, Thank you so much for taking the time to share your positive experience! We're thrilled to hear that Colbi has consistently provided you with excellent service and support. Your kind words motivate us to continue delivering the best experience possible. If you need anything else, please don't hesitate to reach out!"
McKenzie Pruett
April 7, 2025
5
out of
5
rating by McKenzie Pruett
"The BEST insurance experience when it comes to dealing with Houston Richards State Farm. My rate with my previous insurance raised hundreds per month. I instantly reached out to Houston and he beat every single rate out there. I highly recommend getting a quote from them and seeing what he can save you. They made switching seamless, too!"
We responded:
"McKenzie, thank you for this very kind review. I am so glad we were able to help you and provide you with a seamless experience. Thank you for your recommendation! We appreciate you!"
Chelsea Brown
April 4, 2025
5
out of
5
rating by Chelsea Brown
"At Houston Richards State Farm they provide EGGcellent service! They are fast, friendly and willing to go out of their way to take care of all your insurance needs!"
We responded:
"Chelsea, thank you for your review! Always happy to hear when you have an EGG-cellent experience with our team! We appreciate you!"
kathy rose
April 3, 2025
5
out of
5
rating by kathy rose
"They have always treated us well . Thank you all for doing with your customers. I gave a 4 befor but in the last year you are always striving to help out your customers..."
We responded:
"Kathy, thank you for your review! We appreciate you!"
JAMIE RISTOV
April 2, 2025
5
out of
5
rating by JAMIE RISTOV
"EGGcellent! 🐣🐇"
We responded:
"Thank you so much, Jamie!! "
James Harlow
April 2, 2025
5
out of
5
rating by James Harlow
"Julie"
We responded:
"Thank you for the 5 star rating, James!"
Makayla Barger
April 1, 2025
5
out of
5
rating by Makayla Barger
"Switched to Houston Richards State Farm about a year ago. They have been great to work with! Highly recommend asking for a quote!"
We responded:
"Hi Makayla, Thank you for your wonderful review! We're so glad to hear that your experience with Houston Richards State Farm has been great since you made the switch. We appreciate your recommendation and are always here to help with any quotes or questions you may have. Welcome to the family!"
Stephanie Greenwood
April 1, 2025
5
out of
5
rating by Stephanie Greenwood
"Anytime I have ANY questions, they are always there to help me get them answered! Everyone is so friendly and they are always willing to help. Everything they do within the community is always amazing as well! Definitely recommend Houston Richards State Farm!! They have EGGcellent customer customer service and always go above and beyond for their "family"."
We responded:
"Stephanie, Thank you for your fantastic review! We're so glad to hear that our team has been there for you whenever you have questions. It’s wonderful to know you appreciate our friendly service and commitment to the community. We take pride in treating our insureds like family, and your recommendation means the world to us! If you ever need anything else, don’t hesitate to reach out."
heather mcleod
April 1, 2025
5
out of
5
rating by heather mcleod
"I have never had such top notch insurance. The Houston Richard’s office has always went above and been for my family. Questions are always answered and their staff is EGGcellent! Tell them Heather Thorp sent you !"
We responded:
"Hi Heather, Thank you so much for your kind words and for taking the time to leave us such a kind review! We’re thrilled to hear that you and your family have had such a positive experience with our office. Our team is dedicated to providing top-notch service, and it’s wonderful to know that their efforts have made a difference for you. We truly appreciate your recommendation and look forward to continuing to assist you!"